Once you've confirmed that, you're good to go! Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and youll be entered to win one of our latest products. The lock will automatically sense the handing of the door and will extend & retract deadbolt latch. Todd_Whitehead (Todd Whitehead) October 9, 2017, 7:43pm 1. You can reset your Kwikset SmartCode Deadbolt for the first time when you encounter any of these issues: To reset your Kwikset SmartCode Deadbolt: For more information about resetting the Kwikset door lock, please check this article: How to reset a Kwikset keypad door lock? Restore default settings on the lock if the problem persists. Explore a world of innovations. Secondary passcodes are for short-term users such as relatives, maintenance workers, etc. If your Kwikset Smartcode 909 deadbolt is not working, here are some steps you can follow to troubleshoot the issue. You will hear one short beep. Check that the lock is powered on by pressing its button in. . Did you replace the batteries in your Kwikset Smart Lock after receiving a low battery warning? If youre having trouble with your Kwikset Smart Lock, dont worry! To test if the passcode is working, you do not have to press the black button. Add to Chrome Add to Edge Add to Firefox Add to Opera Add to Brave Add to Safari. lu@+qX}vD,v!P>sndLi$&a. How to Troubleshoot Unlocking Issues on Your Kwikset Smart Lock If you have the master code enabled on your lock, you can delete all of the unlock codes at once. To delete a user code on Kwikset SmartCode deadbolt: How to Replace the Kwikset SmartCode deadbolt Battery? Insert the battery pack and let the lock open and close itself several times until it has completed the process. Switch #2 if in the up position this will enable the 30 second auto locking feature and if the switch is in the down position this will disable the auto locking feature. Posted on January 27, 2020 by Fattana. You are welcome! If some of your buttons still don't respond, it's time to call technical support for further testing. The keypad will light up when the lock button is pressed as well. My Kwikset Smartkey. I love gardening a lot! All Rights Reserved. Sign In Upload. The Kwikset Smartcode Deadbolt Series include a lot of models for your choosing. I designed my home myself with the help of my beloved wife. The entry locks have two types of buttons- five numbered buttons, which are marked in pairs such as 12, 34 and so on -and a sixth button that Kwikset labels as the lock button. Re-enter code after 60-second keypad lockout. In the following paragraphs, Ill walk you through the steps to troubleshoot a Kwikset Lock that wont work after changing the batteries. This is normal, so keep holding down until it beeps once! m~gl^=%WiqHjQo&v%O'7f?jJ?g nI I0rz,uS There is no additional charge to you at all! The SmartCode is reversible and can be installed on both left and right hand doors. Replacing the batteries in your Kwikset Lock is a go-to fix for this issue. 0 As with the first passcode, it is important to remember to not press the black button when checking if the passcode has been registered or changed successfully. In this scenario, you are recommended to open the lock, take out the old batteries and replace them with new ones. Make sure the positive (+) end of each battery is placed on the positive part of the terminalsas shown in the battery pack. Insert them into slots so that the + side faces up when installed in the product. If so, youll need to first press the Program Button and Button A for 5 seconds each before installing the batteries. For assistance in a thick door kit for your lockset and warranty support please contact Kwikset Consumer Service at 1-800-327-5625. Let me know if that doesn't work for you and we can troubleshoot something else that might be wrong with it. Confirm that the batteries are correctly placed into the battery pack, then replace the battery pack and cover. Why And How? Devices & Integrations Connected Things. If this does not work for you, try factory resetting your Kwikset smart lock and then returning to normal functioning mode. Both the primary and secondary passcodes can be changed, and you can follow these steps to know how to reset Kwikset SmartCode lock. Remove screws from the back of the door handle and remove the cover plate (if applicable) to access the battery compartment, Replace with two AA alkaline batteries (not included). If you're still having issues or the lock isn't smooth, check if the lock and strike plate are properly aligned with each other. The steps are easy, 1) Pull the batteries out of the lock. Unsuccessful programming. Kwikset smart lock deadbolt is not working, Kwikset smart lock buttons are not working. The mounting plate might be exerting pressure on the torque blade. You must ensure that you have installed a passcode in the lock. Keep reading for more details about the highlighted troubleshooting tips. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. To ensure that the passcode has been registered, type in the passcode again and see if the door lock functions. You can program these passcodes according to your needs, and these codes can range from four to eight digits in length. If you purchase a product or service with the links that I provide I may receive a small commission. Sophisticated, modern hardware styles with simple, unique details. It is recommended to install at least one passcode. Step 4. Simply rotate the turnpiece 180 clockwise (you will need to use force when rotating the turnpiece, and you will hear it click). Now please manually re-lock the door. Go to the interior assembly of the lock (inside your house) and remove the battery cover. Your keypad should now be working without any stuck or perpetually lit keys. As an Amazon Associate I Earn From Qualifying Purchases. Start by removing the back, sliding it up, and pulling it out. That said, heres how to factory reset your Kwikset Smart Lock: Note that the location of the Program button may vary depending on the model of your Kwikset Lock. To replace batteries on a Kwikset Smart Lock, follow these steps: If that doesnt work, check for updates to your device and Kwikset SmartKeys software update feature. If your deadbolt isn't latching or unlatching properly, you may need to reset the door handing procedure. Search through reviews of apps similar to yours until you find one with a rating of 3 stars or lower (one star being the lowest). Lock beeps two times/Keypad flashes red three times/Keypad flashes red six times with six beeps: Programming timeout. Please check the following Kwikset SmartCode deadbolt Alerts and solutions: The keypad flashes red once with one beep: The door jammed while attempting to lock. In short, heres what to do if your Kwikset Lock wont work after replacing batteries: Not enough information to help you fix your Kwikset lock? As a test, rotate the turnpiece on the deadbolt so the latch is retracted (unlocked), and close the door. Locate the reset button on the back of the lock. Step 5. If none are present, ensure that your connections have been made perfectly. How to Change Code on Keypad Door Lock in Two Easy Steps? If youre replacing the batteries after receiving a low battery warning, long-press the Program Button and A Button for 5 seconds each before inserting the batteries. Change the batteries and then turn on switch 3. @bRgflskE/WGx^Xq Kwikset Smart Lock Not Working? Remove the battery pack. Follow these step-by-step instructions if your cylinder lock does not rotate smoothly. Introducing . Adjust the tab of the lower strike (for your knob or lever) to help align the upper latch and strike so that the latch bolt enters the strike when the door is locked. If the door unlocks, it means that the new passcode has started to function. All these attempts can drain your battery quickly. Now that everything has been set up correctly (and there are no problems with the charger or any other part), perhaps its time to try contacting Kwikset customer service. If they're not, the lock can physically bind. Reset smart lock (if applicable). If your Kwikset Smartcode 909 deadbolt is not working, here are some steps you can follow to troubleshoot the issue. Check that the batteries are correctly installedfollowing the correct polarity. [Solved]. Also, you can replace the battery in your Kwikset SmartCode deadbolt with the following steps: How to install Kwikset SmartCode deadbolt locks? Though some Kwikset Lock models come with a low battery notification, your batteries may get drained unannounced sometimes. This can solve many issues with pairing up devices. Long-press the Program Button for 5 seconds, then long-press the Button "A" for another 5 seconds. How to Unlock a Keypad Door Lock Without The Code? Re-enter code. 108 0 obj <>stream You can fix this problem by replacing the batteries in your lock. The keypad is unresponsive. As mentioned, replacing the batteries in your Kwikset lock should enhance its operation and not the opposite. Tips to Troubleshoot a Kwikset Lock that Wont Work After Changing Battery, 1. Make sure to press and hold the Lock button until the battery pack is fully inserted into the interior assembly and the latch bolt starts to move on its own. Enter the User Code . Replace the batteries in your lock to see if it solves the problem. To fix this, you should disassemble and reinstall the lock without the adapter ring. If your door is not aligned correctly with the strike plate, there may not be enough tension on the striker to allow for the proper operation of the bolt. Please note: A factory reset without programming code will delete all codes associated with the lock and remove it from your intelligent home system. bNL On some models, you'll need to hold down the lock button until the battery pack is completely reinstalled. Disassemble the lock, and reinstall it without the adapter ring on the exterior side of the door. To diagnose this problem, please follow the steps below: If your Kwikset smart lock key isnt working, there are a few things that you should check before you give up on it. A Step-By-Step Guide, Kwikset SmartCode Deadbolt Troubleshooting Guide, How to Reset a Keypad Door Lock? There, you shall notice a black button, which will be used to set the program code. Your email address will not be published. Press and hold both buttons simultaneously until they blink rapidlythis will reset them and cause them to work correctly again. Press lock. Designed to help you look after your home and family even when you're away. If your Kwikset Lock keypad doesnt respond after restarting the device, low battery power might be the culprit. ; for another 5 seconds each before installing the batteries and replace them with new ones for details! The passcode is working, here are some steps you can Program these passcodes according to your needs, reinstall! 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