Dr Roca and the staff at Blue Pearl in Lakewood, CO gave swift and effective treatment for 24 hours, stabilizing our dog. They took him in and cared a lot. I can never thank the staff and vets enough for taking such good care of not only Navarre but me too. Nicole, In a trying time, they never failed to go above and beyond what was expected to make Bing and our family feel so comfortable. Unconscionable. that were incredible and the quality of care was outstanding. It is extremely difficult if not impossible at times when your pet is suffering and then you have to deal with someone that is an idiot but believes they are special. Employer match to support your financial goals. Lastly I'll state, What a sad excuse for a pet care facility. This place is amazing my dog Jack has a had two surgeries done there now by Dr. Maxworthy she is amazing and so nice and the rest of the staff is amazing too. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Susan R. said: I brought my cat Meezu to them for an emergency. He saved our dog once already. Both of these vets get us right in and treat him with great care and compassion. I had a German Shepherd, "Samson" who was being treated for Allergies (spent over $4,000 on the allergy test alone and additional on the shots every 21 days). The staff did not think anything of it. We believe in investing in innovations that can help achieve accurate diagnosis and increased positive outcomes for our patients. I am so pleased with the care my cat received during his stay at Blue Pearl Southfield. Pets are family members, and when an emergency happens, cost is typically not a factor. There was never a card or an "I'm sorry for your loss" on behalf of that clinic or it's sorry excuse for a clinic manager. This place is terrible. Dr. Close came in to tell me about Shadow's condition an what she thought needed to be done. I brought my kitty Shadow here after he had severe vomiting and bowel movements. The critical care doctor walked into the room, stood 6 ft away, and yelled at me to put the mask back on! You guys take advantage of people in their most difficult times. They treat them like a DOLLAR SIGN--nothing more! These type of self entitled people should not be working in an emergency animal hospital. Our dog is in surgery and only required 2 pins that were optional but what was deemed best due to the active nature of the dog at and amazing vet in Nashville that was disgusted what was done at Blue Pearl. After reviewing the X-rays they said that that there could be possible an obstruction or it could be feces. I am so impressed with Blue Pearl's ENTIRE staff, and the facility. I would not suggest anyone not go there because of the equipment they have, and they do have some good doctors. I got so angrythey hold you hostage with the almighty $. He was in so much pain & blue pearl took care of him immediately! In addition, fill out the form DPBR 0700 with myfloridalicense.com You may also sue the company for veterinary malpractice. They were straight up with how much it would of been. Wow, were they wrong!! Not a good sign. Our BluePearl pet hospital on Inkster Road in Southfield gathers an uncommonly large array of specialists and 24-hour emergency vets who team up to meet any demand. These type of self entitled people should not be working in an emergency animal hospital. After the Dr finally came in he was heartless Dr assenmacherno connection to pet just matter of fact .I would never go to this facility again and would not recommend or ever use this place again they promised take charges off after we decided to pick up our boy instead of cremating him then when we picked him up they basically said they never said that and called me a liar . Worst Place to bring your pet!! Read the reviews on this place and other emergency vet facilities. Multiple plans to choose from and prescription drug benefits, Annual allowance and free opportunities for your CE credits, Coverage for pet insurance premiums, medical expenses and more. I left my baby there for them to start her treatment. Blue Pearl in Oak Creek WI charged me three times what my regular vet would have charge me and did the exact same procedures with the exact same treatment. Several years later, he had exploratory surgery in which an aggressive tumor was found, so he euthanized on the operating table, my decision based on the findings. We accept mutliple payment methods for your convenience including Mastercard, Visa, Discovery, American Express and Care Credit.HistoryEstablished in 1990.Michigan Veterinary Specialists was founded in the Detroit metro area by a board-certified veterinary ophthalmologist, Dr. Dan Lorimer, and his wife, Dr. Laura DeLellis, a board-certified veterinary cardiologist. Its our goal to help our patients and clients spend more quality time together. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. Put him on a bland diet and probiotics and he was all better. Now my last dog "Samson" was on allergy medication. HAD I'D KNOWN. and she listened as I cried my eyes out and she comforted me and never rushed me to get off the phone. We there 3 hours - most of time waiting to be seen. This was my last memory of my beloved cat at Blue Pearl. Blue Pearl Ft Myers and $1300.00 later we left with cough syrup. I know I was being overly cautious by bringing her to the emergency Vet but wanted to make sure everything was ok. Tammy the vet tech was very nice and very friendly. But some of the managers and employees can be insensitive and difficult, at a time when you are trying to help your dog. I ordered a refill for him on one week and when I didn't pick it up the next week they called me. They even got a nueve to call me to vindicate that there was no misconduct to defend Dr. De Witte. Now my last dog "Samson" was on allergy medication. Verification can help ensure real people write reviews about real companies. He was treated immediately. Thank you BluePearl staff! Were happy to help. They are so very dependent on us as owners to make the right decisions for them. My son was charged almost $1000 for them to wrap Coban and a plastic piece around his dogs leg that wasnt even properly done didnt keep the dogs knee immobile. This place is liable to kill your animal due to their negligence and laziness. I asked why my comments were deleted from their website. We are available to help if your pet has an emergency when your family veterinarian's office is closed. My score for your operation is less than an F. You utterly failed in your responsibilities and I won't hesitate to tell anyone who asks what my experience was when taking my cat there. Dont take your pets to this place. They have always been our go-to for pet emergencies and we have said goodbye to a few of our fur babies there. I could never afford it. Called to see if they had the equipment for a specific therapy and to make an appointment id so. The tech was lovely and treated my dog and I with respect More, Update to the comment made by the manager. Learn more about Birdeye. Were committed to making your veterinary visit as smooth as possible. I decided to bring my puppy home instead of keeping her overnight (due to the cost) and thankfully she is back to normal. In an emergency, call ahead to your BluePearl vet and let us know youre coming. 29080 Inkster Rd, Southfield, MI 48034 United States, https://bluepearlvet.com/hospital/southfield-mi/, Negative feedback examples: 8 strategies to turn bad reviews into wins, How to respond to bad reviews and repair your online reputation. I will never forget the mournful look she gave me as they led her away. At BluePearl, we ask for your feedback so we can evolve our benefits each year and work to offer what's most important to our Associates. Blue Pearl has always provided me with options and supported my decisions. The oncologist wanted to do Chemotherapy and Radiation and remove part of the dog's rib cage (telling me the dog would have to be "kenneled" to keep her quiet the rest of her life). The tech was laughing saying she was over medicated of course no doctor around. If it was possible to leave a minus number of stars I would. She said I missed the 4 hr window to reverse the clot and basically there was no hope. Has anyone started a class action against this place? Blue Pearl consulted for my mix-breed after a skin tumor was removed, talked me through treatment options, and accepted my decision. I luckily had other options out side of Manhattan borough with truly caring DVM's so my dearly loved cat is nicely recovering from an operation which Blue Pearl failed to suggest as the appropriate ways and means of saving my pet. I feel very comfortable taking my dog there and leaving him over night there. and all the assistants we worked with were extremely knowledgeable and professional. The staff here is incredible and I would absolutely recommend it to anyone who has an emergency with a pet. It was so hard to let her go. He let me know that the critical care doctor would take over and call me in a few hours. They may be pricey but the service was exceptional. 29080 Inkster Rd Southfield, MI 48034 481.66 mi. Blue Pearle is badly needed for augusta and with Dr Kunkle as their surgeon everyone raves about his care. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. I brought my 11 month old Standard Poodle in today and the staff was amazing. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Thats why youll find cutting-edge technology and equipment at the majority of our hospitals. This place is not always pet oriented or customer oriented. Caring for your pets is our passion. The first time, he was sedated and allowed to fall off of an ultrasound table. So i had to decide the worse. No, "I'm sorry to hear that", nothingI complained (in person) a couple weeks later to the clinic manager and he listened and said it shouldn't have happened that way. It is really sad because they are the only game in town that has ultrasound and MRI, and CAT scans in an emergency basis as well as in general. Our hospital serves the areas of Southfield, Farmington Hills, West Bloomfield and Detroit. They were all compassionate and understanding, doing whatever they could to help us. When your pet needs emergency care, seconds count. At BluePearl Pet Hospitals, providing our customers with remarkable service is a top priority. But watch everything your doctor does, and don't let them do tests without consulting with you first. They treated us with such compassion. The equipment they have could definitely be useful in saving your pets life or stopping their suffering, because of the information these machines can give. A lot of times for the sake of your animal, it is a good idea to have these tests done for their well being (ultrasound, cat scan, MRI), but it would be nice if Blue Pearl would hire less combative, always in the right, difficult to deal with people, when others that have animals that are sick and suffering, or possibly dying, don't have to deal with their very high maintenance personalities. Our 24-hour pet hospital is located in Southfield and also serves Allen Park, Berkley, Beverly Hills, Birmingham, Clawson, Commerce Township, Dearborn, Detroit, Ferndale, Franklin, Farmington, Keego Harbor, Livonia, Milford, Northville, Novi, Oak Park, Plymouth, Redford, Royal Oak, South Lyon, Taylor, Walled Lake, Westland, West Bloomfield and Wixom. I took her to the emergency vet in Plymouth then to BluePearl the next morning. She had been sick for three days with vomitinghadnt eaten. Beat local competitors. Though our regular vet is nearby, we will continue to suggest, and use, BluePearl as our emergency vet. They have customer relations but they don't do anything. We appreciated all the care and comfort during a troubling time. Our 11 year old pup was not up to more aggravating tests. All rights reserved. They take peoples money and charge people for things that werent done! My 15 yr Ragdoll kitty has tumors on his chest that was diagnosed from an ex-ray taken Saturday at at my vet in Plymouth. Money is all they care whout. Dr. Lee, and Dr. Campbell are wonderful! Unfortunately, I was not able to hospitalize him, as suggested, but Dr Close was so compassionate and empathetic when I broke down emotionally about my fears and sadness at the fact that I may lose my kitty. Get Directions; Services. I am a pharmacist and it just seemed a bit overdone. Tammy the vet tech was the only good thing about this place. They have better diagnostic tools and testing. Needing emergency help for a pet during any late evening is wrought with anxiety but from our initial phone call, care on arrival, to the expedient evaluation of our pet was above reproach. Their quick response, diagnosis, and honesty will never be forgotten. We have more than 30 veterinary specialists (doctors who have additional experience and certifications in their fields) and Learn more about BluePearl Southfield, Opens a popupSpecialtiesWe provide specialty and emergency care for cats and dogs. That night I visited with her she could not even walk. Needing emergency help f Its difficult to write a review when the end result was the euthanizing of our cat, however, ALL of the BluePearl staff were courteous and wonderful given our circumstances. I wanted an ultra sound so Blue Pearl worked us in today 11-15-2021 in under 30 minutes . PETS in Lancaster is the best ER in the area. Dont do it. 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