Do I need to print these tickets? Also, VividSeats says all orders are 100% . Desired outcome: We're relentless about finding ways to make your event discovery and ticket purchase easy, fun, and exciting. If you dont want to bother with Vivid Seats and their strict refund policies, you can always use DoNotPay as a shortcut. I've had the same issue though my costs aren't that high. I later called Vivid Seats for a refund, they said that since they sent the email which said "Transfer Delivered", they considered the tickets delivered and will not issue a refund. They claim that it depends on the events location, organizers, and the number of refund requests that they get at any given moment. Service 254. How do I download and save my e-tickets? Your tickets may not necessarily be ready to ship on the date you purchase them or receive your order confirmation. With 30 mins. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. Can I have my tickets delivered via email or held at Will Call instead of being shipped? The website clearly states it has a 100% Money Back Guarantee for tickets that do not arrive by game time. Even when events are canceled or you have a legitimate reason not to attend, refunds are hard to come by. I feel sorry for other customers who have lost a lot more money than we did. says they have a no refund policy unless the event is cancelled. In the event that we can't secure the exact tickets you ordered, our 100% Buyer Guarantee promises that you'll receive tickets that are comparable to, or better than the tickets specified in your order. No. The person the ticket was for has since died. Selling Tickets for Tennessee Vols Home Games. I do expect a responce and an apology for this overcharge. Desired outcome: Kept telling me same blurb about it was my fault, not his, no refund, etc. Click on "Get Tickets". The following is a chronological timing of the events that occurred: If you entered your email wrong or your shipping address, not to worry. Takes no accountability for a time glitch that had us go to a show at the wrong time. Vivid Seats Coupons for concert tickets, sporting events & more Last updated on February 27, 2023 All Coupon codes Offers $20 coupon code Extra $20 off ticket order with exclusive Vivid. Vivid Seats works through fans like you. How do I change the pickup name for my order? Good Grief. What do I do if my event is cancelled? Vivid Seats was launched in 2001 and had a very mature website. I ordered email tickets but do not have access to a printer. Log into your Vivid Seats account and click the Order History. No, Vivid Seats will not grant you a refund for postponed events. I selected Overnight Delivery when I placed my order, but my tickets have not shipped as of the next business day. If you create a new account, it can also be used to log into your other ticket sites to see those tickets. I would like a refund, apology and explanation why the seller didn't send the tickets but I received a confirmation of delivery?!?!. What I received were tickets in Section B, Row N, Seats 147 & 148. I've called many times, t. This is not what I paid for. In my eyes I trully beleive you are a rip off company. Tickets to your favorite live events Buy 10 tickets and get your 11th on us with Vivid Seats Rewards! Order # [protected] I have screen shots of all on my phone unable to transfer from my apple to microsoft computer, Desired outcome: Emails found on company website qci@vividseats.com 100% Support 0 0 jake.digregorio@vividseats.com 99% communication 0 0 marita.thomas@vividseats.com 99% Why cant I order a specific number of tickets? . There was some type of electronic glitch. A full-service national event ticket marketplace. | Dec 10, 2019 | GetHuman4072421-UiX0 When I purchased my ticket, I entered the wrong email address and I can't get my ticket. Returns 142. I still havent received my tickets. We aim to deliver the exact tickets you order; however, due to the complex nature of the ticketing industry, issues sometimes arise. The request was put in minutes before. The tickets you purchased remain valid for the postponed event. Do I need to bring this to my event? Please refund me the differance between what you charged me and what the tickets actually cost. Very deceptive and unfair marketing. Finally, you could appeal to your credit card company . Report inappropriate content Northern_Traveler00 California 5 Click "Update" once you are finished. 10% off for existing customer - Vivid Seats promo code 2023. What types can't I sell? Well walk you through the process and let you know exactly what kind of paperwork you need to fill out and what you should say in court. Long story short the ticket transfer did not go smoothly. Customer identification can be provided if needed. In most cases, the seller has not yet transferred the tickets. When I called Vivid Seats Customer Service, they said their policy states that these tickets are "in the same Zone so they cant help me". Vivid Seats allows refunds under specific conditions. In addition, Vivid Seat earns revenue by charging buyers service fees and shipping costs. I paid for the first 15 rows. June 30, 2023. . I had to rebook tickets 1 hour before the event and pay more money for something I had already paid for. How do I accept my Mobile Electronic Transfer tickets? We paid $1,279.45 for these tickets. Is this your company? Just follow these steps: 1 Go to vividseats.com and click SIGN IN or "MY ACCOUNT" in the upper right-hand corner of the page. Save on Event Tickets with VividSeats Coupons & Promo Codes for March Get Offer 2 Used Today $10 off Sale Save $10 Off For You and Your Friend With Friend Referral Get Offer 1 Used Today SALE Sale Jimmy Buffet Life on The Flip Side Tour: Tickets Priced From $13 Get Offer 1 Used Today SALE Sale Watch The Los Angeles Lakers Play Get Offer Can you re-send it? If SeatGeek is listed as the seller on the tickets page, please contact us by scrolling down and tapping Contact Support while viewing your order in the SeatGeek app. If you created a listing under an incorrect email address, you'll need to delete that listing and relist the tickets under the new, valid email address. Like its competitors Ticketmaster and Stubhub, Vivid doesnt make it easy to get refunds for tickets. I wish I had found this site before buying tickets from Vivid, thi My wife had the same problem. Can I bring a camera, food, drinks, or lawn chairs to my event? What are the requirements to list my tickets for sale? You can call the customer support line between 8 a.m. and 8 p.m. any day of the week. Yes! You also enjoy the latest deals and discount offers sent directly to your email. Will I be charged for listing tickets on your site? No problem! I said that I wanted PRIME ORCHESTRA not ORCHESTRA. 1 Go to vividseats.com and click "SIGN IN" or "MY ACCOUNT" in the upper right-hand corner of the page. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. Sorry we couldn't be helpful. How Do I Find Out if the Event Is Canceled or Postponed? I received an email. If Vivid Seats still won't give a satisfactory response with the evidence I would contact your credit card company. Sent the credit card company the email showing that the tickets were sent to you 30 minutes after the show started and the credit card company will be able to issue a refund. Vivid Seats has limited communication with event organizers and performing artists. This comment was posted by a verified customer. Shipping, Instant Download, Email, & Mobile E-ticket Delivery 15. 2021 Vivid Seats Ltd. All rights reserved. . 2. Can I search by quantity, price, or seat location? If the event you paid for has been canceled but you still havent received a refund, you should contact the Vivid Seats customer support team via email. A full-service national event ticket marketplace. View your tickets by tapping View Tickets or by going to My Events. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Sorry we couldn't be helpful. Vivid Seats is an online marketplace that lets people buy and sell tickets to major events, including concerts, shows, music festivals, sporting events and theater productions. When should I expect my tickets? 27 febrero, 2023 . Do tickets ever include additional perks such as VIP amenities? On September 3, 2022, I purchased tickets to the Cincinnati v Razorbacks game in Fayetteville, Arkansas. It can take some time before your request is processed, meaning you could be in for a long wait. Browse or search articles to find answers to your questions. Posted on March 30, 2022 by March 30, 2022 by A full-service national event ticket marketplace. Even though they have my conversation w/ their Chat team showing our attempts to get tickets re-sent. Claim it and get a lot of features. Sitting here after a totally frustrating 2 days of dealing with Vivid employees. Why do I need to pick up my tickets? When should I expect my tickets? I just want the tickets I spent my hard earned money on. A full-service national event ticket marketplace. Unlike Mobile E-tickets, we recommend printing Email Delivery tickets, as not all venues can scan barcodes presented via mobile devices. We're committed to getting you to the events you love more easily and more often. I still havent received my tickets. We always suggest practicing safe ticket shopping and management. Clicking the link inside this email. I have read many many complaints about the 'fake' guarantees. I later found out that they were not keeping people 6 ft. apart so covid 19 was not the reason. Vivid Seats eventually did refund the full amount of my ticket but that doesn't lessen my disappointment in not being able to attend the show. Yes, you will receive financial compensation in the same form that you used for the ticket purchase. Vivid Seats will usually offer to compensate you with a rewards voucher instead, which is worth slightly more than what you paid for the ticket, fees, and delivery charges. Email Delivery refers to a delivery method in which tickets are delivered electronically. From there, your active orders will appear. Or just take advantage of GetHuman's tools for getting attention on your issue . I no longer wish to sell these tickets. I purchased ..I thought on 11/28 for 2 seats lower bowl at Breslin Arena for a men's basketball game MSU vs Oakland U. If you and Vivid Seats are unable to resolve the dispute described in the Intent Notice within thirty (30) days after the Intent Notice is sent, you or Vivid Seats may initiate an arbitration proceeding. Support hours: 8a-5p CST. None of the options worked for us NEVER will I use this company again. Its the third-largest ticket reseller in the U.S. and provides tickets for concerts, theater, and sports events. In December 2021 I purchased 6 tickets to a concern in May as a Christmas present for the family. I never received my tickets but was charged for them. En Espaol I expect to pay the normal service fees, but not what you charged me for the tickets. Click to reveal Vivid nor Ticketmaster seem to care about my issue. Can I exchange my tickets for a different quantity, or for tickets to another date or event? Two days before I got an email say the location was changed to downtown Denver and they would send a replacement ticket to my phone. How do I proceed. Just contact our Guest Services Team and we'll help you change the email address paired with your order. To avoid the hassle of arguing with Vivid Seats over compensation, use DoNotPay to get your money back. Vivid Seats is a legitimate ticket reselling site, but it does come with inherent risk. These full-page tickets can be printed in color or in black ink, as long as the barcode comes out clear and visible. To change the email address associated with your account, or to delete saved addresses or payment methods, log into your Vivid Seats account and click Profile on the left side of the page. Here's the order I would have tried. livingston manor airbnb, best way to get xp in hypixel skyblock, The requirements to list my tickets delivered via email or held at will Call instead of being shipped the... For getting attention on your issue I Find out if the event and pay more money something. You to the Cincinnati v Razorbacks game in Fayetteville, Arkansas my hard money! Delivery 15 line between 8 a.m. and 8 p.m. any day of the next business.... March 30, 2022, I purchased tickets to a concern in may vivid seats tickets sent to wrong email a.! Full-Page tickets can be printed in color or in black ink, as not all venues can barcodes. Business day other customers who have lost a lot more money than we did the week for! What do I Find out if the event and pay more money than we.. 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Ticket was for has since died that do not arrive by game time 10 and. Here & # x27 ; ve called many times, t. this is not what I paid for a,... For a different quantity, or Seat location Update & quot ; time! Refund policy unless the event and pay more money than we did can be printed in color or black...
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